All transactions made on the blockchain are final and irreversible. The decentralized nature of blockchains means that no one can reverse transactions after they have been made.
Assets sent to the wrong wallet address are likely to be lost forever. Our team cannot access anyone's wallet and therefore cannot reverse the transaction. You can return funds back only if you know the owner of the wallet.
To protect yourself from erroneous transactions, always double check that you are sending the correct asset to the correct address.